Keep the School Mann and Fees rosters aligned

Read the roster warning

1. 1Step 1. Open Year & Records → Roster Health, or follow a warning banner.
2. 2Step 2. Read the affected pupil, class, academic year and which app recorded the change.
3. 3Step 3. Compare the existing records before selecting an action.
4. 4Step 4. For uncertain names, confirm the pupil through the school’s records rather than matching by name alone.

Use the offered resolution

• Apply class-order changes only after checking the intended school-level ladder.
• Review year-end placements in Promotion when the apps advanced at different times.
• Review shared deletion or deactivation requests before removing access to a pupil record.
• For activation duplicates, link the two local records only if they represent the same child; otherwise record the not-same decision.

Verify after resolving

Refresh both app views and check a sample of affected pupil classes, IDs and new-year placements. Some changes propagate through the connected school records, while each app still has its own operational state. A warning dismissal is not proof the underlying placement or link was repaired.